Summary

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Company Announcement

July 22, 2022 – Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.

The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.

July 22, 2022 – Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.

The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.

No illnesses or deaths have been reported to date.

Customers may choose to dispose of the product and receive a full product credit or continue to consume the product if they do not have an allergy or severe sensitivity to milk.  Customers with affected products can contact the company by calling (800) 223-8225 between the hours of 9:00 and 5:00 p.m. MST, or email to [email protected]

Nature’s Sunshine cares about the wellbeing of our customers. As a result, we are taking every effort to individually notify affected consumers. We are making this announcement in case any affected products remain in commerce. This recall is being made with the knowledge of the U.S. Food and Drug Administration.

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