Summary

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Company Announcement

VISALIA, CA December 1, 2021 – Livia Global, Inc a health and wellness company that offers LiviaOne Liquid Probiotics & BioLifePet Liquid Probiotics, today announced that it is voluntarily recalling two lots of its liquid probiotics due to the possibility of contamination by Pseudomonas aeruginosa. Pseudomonas aeruginosa is a microorganism found in the environment that, if ingested, can cause life-threatening infection in immunocompromised individuals. P. aeruginosa infections are generally limited to hospital settings.

This recall only affects the following products with the Lot# 001005-1 Best by: 04/2023 & LiviaOne Nasal Probiotics with Lot# 010620-1 Best by 08/2023 with the following ship dates:

LiviaOne Daily Probiotics 2oz – UPC 030915 107112 Ship dates 04/16/2021 – 08/30/2021 (1067 units)

LiviaOne Daily Probiotics 4oz – UPC 030915 107167 Ship dates 07/09/2021 – 08/30/2021 (384 units)

LiviaOne Topical Spray Probiotics 4oz – UPC 030915 107105 Ship dates 07/08/2021 – 07/30/2021 (571 units)

LiviaOne Nasal Probiotics 1oz – UPC 030915 107198 Ship dates 04/21/2021 – 05/12/2021 (480 units)

LiviaOne Nasal Probiotics 1 oz – UPC 030915 107198 Ship dates 07/14/2021 – 08/24/2021 (600 units)

LiviaOne Nasal Probiotics 1 oz – Lot# 010620-1 UPC 030915 107198 Ship dates 10/27/2021 – 11/25/2021 (50 units)

BioLifePet Probiotics for Cats – UPC 030915 107044 Ship dates 05/05/2021 – 07/26/2021 (128 units)

BioLifePet Probiotics for Dogs – UPC 030915 107037 Ship dates 05/05/2021 – 08/25/2021 (128 units)

Lot numbers are located on the side of the bottle and on the bottom of the outer container in which the product is sold. (See below) No other lots or ship dates or any other LiviaOne products are affected by this recall. These products are distributed nationwide through Amazon, wholesale, and direct sales from the company’s website.

The company discovered the potential issue during routine 3rd party laboratory testing, which is part of Livia Global’s quality assurance procedures and safety protocols and decided to take this precautionary measure. Even though the company has not received a direct complaint from using their products, we felt compelled to do this out of abundance of caution.
“We apologize for any concern or inconvenience this situation causes our customers and are here to support them,” said Deborah Moreno, Chief Operations Officer. “Livia Global is dedicated to the safety, health and welfare of its customers above all else. We continue to invest in the safety and quality protocols to ensure we produce only the best products.”

The company is asking consumers who have product from the above-mentioned Lot and ship dates to dispose of products. Impacted consumers may contact Livia Global Customer Care to request a full refund (please have order # available), see contact information provided below.

For more information, please contact Deborah Moreno, Livia Global via phone, 1-559-372-8593 or email [email protected]. Hours of operations are from 8:30AM – 4:30PM PST Monday – Friday.